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Send Instantly The Perfect Gift

There’s a new and easy way to gift your friends and loved ones.

Just look for the “Gift Instantly” button and start the gifting flow:

Step one

The recipient gets your thoughtful gift via email or text message.

Step two

They open the gift and choose the perfect size and color or exchange it before it ships.

Step 3

Done! The gift will be sent to the address they fill out.

You can now purchase the perfect gift every time.

FAQ

How do I send a product as a gift?

Simply click the “Gift Instantly” button, insert the recipient email/phone number in the pop-up window and select the greeting card you would like to send.

How will the recipient receive the gift?

The recipient will receive your beautiful greeting card via email or text message and will be able to open the eGift online.

Can I send a gift without knowing the recipient’s address, size or style preference?

Yes, the recipient will be able to insert where they would like the gift to be sent to as well as adjust or exchange the gift for store credit.
The address and size you insert will be used as a backup.

When will the greeting card be sent?

When filling out the greeting card you can choose to send it now, or schedule it to be sent at a specific date.

FAQ

Find the most frequently asked questions below.
If you can't find your answer, don't hesitate to email us at support@twistmepretty.com or call +1 385-351-9334. 

Once your order ships, you will receive an email with a link to track your package. Click on that link and get excited!

Click on the cart icon at the top right-hand corner of the page. This will bring up a sidebar with the contents of your cart. Click "edit" and make your adjustments. Please note: sometimes on an iPhone or iPad, you may not be able to see the whole word "edit" once you are in your cart, but you should see at least an "e" so just click on that!

Orders usually go out within 1-3 business days.

Economy (ground) averages 4-8 days for delivery. We cannot guarantee when it will arrive as it is out of our hands once it leaves our warehouse.

Pre-orders, pre-sales, or other items that are noted on the listing may take longer to ship out.

Any duty fees and/or taxes that may be due upon receiving a package in a different country will be the responsibility of the customer.

Great question! The customer will be responsible for any duty fees and/or taxes that may be due upon receiving a package in a country other than the USA.

During the first step of checkout, click where it says "Have a discount code? Click here" then put in your chosen code and click "Apply". Remember, you can only use one discount code at a time!

Unfortunately, because we are an online company with many orders being processed at once, we are not set up for browsing. 

On the second step of checkout, you will place the code in the Gift Card box and click "Apply".

Sorry - we are unable to make changes to an order once it is placed. However, we are happy to cancel an order if it has not been shipped yet, and fulfill the new order that you place with your changes.

Our system will only allow one discount code to be used on an order.

Please fill out the form HERE to receive directions on how to return your product and please include the paperwork in your shipment for faster processing. Please keep your tracking number easily accessible as you wait for your package to ship back.